Please note: This statement is currently being written and will be available shortly. Content showing on this page may be incorrect.
We’re committed to making this website fully accessible so it can be used by as many people as possible. This statement explains:
We have put accessibility features in place that means you should be able to:
If you have additional access needs, you can find advice on making your device easier to use on the AbilityNet website.
The content on this website has been written in Plain English wherever possible so it is easy to understand.
The latest Silktide report shows this website has a reading age of 11 and a half years old.
This website was last updated on 24 July 2023. An in-depth review did not highlight accessibility issues.
Each time we release new content and/or functionality on this website, we run a manual accessibility test using the Silktide accessibility testing platform. This checks the content of this website against the W3C (World Wide Web Consortium) WCAG 2.1 accessibility standards using automated testing techniques. Any highlighted issues are corrected as soon as possible to make sure our high compliance score is maintained.
Silktide also carries out an automated weekly check of this website and alerts us of anything we need to resolve.
Compliance status The latest manual Silktide report, run on 24 July 2023, stated this website had achieved:
As part of a broader initiative in the digital services team at East Riding of Yorkshire Council, we are committed to putting procedures in place to make sure all internally managed websites remain accessible. These include:
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know so we can work to fix it. You can contact us by either of the following methods:
We’ll aim to get back to you within 3 days.
Please note: These contact details are only for accessibility enquiries of reading the content. Any other feedback, including requests to add or edit community directory details, must be directed to the appropriate contact methods as outlined in the get in touch page. Incorrect use of the contact method will not receive a reply.
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
We can provide any information on this website in another language, or in another format such as:
During office hours (Monday to Friday, 9am - 4pm) please call East Riding of Yorkshire Council customer services on 01482 393939
The statement was prepared on 24 July 2023. It was last updated on 24 July 2023.